Legal

Terms & Conditions

Effective October 8, 2026

These Terms & Conditions ("Terms") govern your use of this website and your purchase and use of tickets to events organized by The New Art of Living Inc ("we," "us," "our"). By buying a ticket or using this site, you agree to these Terms, our Privacy Policy, our Refund & Dispute Policy, and our Cancellation Policy.

1. What we sell

We sell admission tickets to live personal-growth and self-improvement events. Current events:

Each ticket admits one person to the specific event, city, and date shown on the ticket. What each ticket includes is described on that event's page.

2. Prices and payment

All prices are listed and charged in U.S. dollars (USD). Payment is collected at the time of purchase through our third-party payment processor (BSCpro). We do not see or store your full card number. Your order is confirmed only when payment succeeds and you receive a confirmation email. Any applicable taxes or fees are shown on the checkout page before you pay.

3. Promotions and discount codes

From time to time we may offer promotional pricing or discount codes. Unless the offer states otherwise: a promotion is valid only during its stated period and while it is offered; codes cannot be combined, have no cash value, and cannot be applied to past purchases; we may end or change a promotion at any time without affecting orders already completed. If a ticket bought with a promotion is refunded, the refund is the amount you actually paid.

Current promotion — early-bird pricing: $139 per ticket (regular price $149) for purchases completed by Sunday, Oct 11 at 11:59 PM PT. After that, the regular price applies. The early-bird price is applied at checkout and cannot be applied to tickets bought before or after the promotion period.

4. Your confirmation and check-in

After purchase you will receive a confirmation email. You may be asked to show it and a government-issued photo ID at check-in. Keep your confirmation details private; we are not responsible for tickets used by someone who obtained them from you.

5. Transfers and resale

Tickets are non-transferable: a ticket may be used only by the attendee it was purchased for and cannot be transferred to another person. Tickets may not be resold for more than face value or used for commercial promotion without our written consent.

6. Event changes

Speakers, agenda, timing, and content may change. If we cancel, reschedule, or move an event, our Cancellation Policy explains your options.

7. Conduct and admission

We may refuse admission to, or remove, anyone who is disruptive, unsafe, harassing, or who violates venue rules or these Terms, without refund. Attendees must follow venue rules and applicable law. Attendees under 18 are welcome when accompanied by a parent or legal guardian who also has a ticket; every attendee, including minors, needs their own ticket, and the accompanying adult is responsible for them throughout the event.

8. Photography and recording

Events may be photographed, filmed, or recorded. By attending, you consent to appearing in photos and recordings that we may use to promote our events. Personal audio or video recording of sessions not allowed without our written permission.

9. Educational content — no guarantee of results

Our events are for general educational and motivational purposes only. They are not medical, psychological, legal, tax, or financial advice, and are not a substitute for a licensed professional. Results vary by individual; we make no promise of any particular outcome.

10. Health, safety, and assumption of risk

You attend at your own risk and are responsible for your own health and belongings. Please follow any health and safety guidance posted by us or the venue.

11. Intellectual property

All event content, materials, and site content are owned by us or our licensors and may not be copied, recorded for redistribution, or sold without written permission.

12. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to a ticket or event is limited to the amount you paid for that ticket. We are not liable for indirect or consequential costs, including travel, lodging, or lost time, except where the law does not allow this limitation.

13. Legal and export restrictions

Our events take place in the United States. Tickets may not be sold to, or used by, any person or entity on a U.S. government sanctions or restricted-party list, or in violation of U.S. export control or sanctions laws. You are responsible for any travel documents, visas, or entry requirements needed to attend. We may cancel and refund any order we reasonably believe violates these restrictions.

14. Disputes, governing law, and arbitration

Please read this section carefully. It requires most disputes to be resolved through individual binding arbitration rather than in court, and it waives class actions and jury trials. You can opt out (see 14.8).

14.1 Talk to us first

Before starting any formal claim, you agree to email us at support@levelup2027.com with your name, the email used at checkout, your order details, a description of the problem, and what you are asking for. We will do the same if we have a claim against you. Both sides agree to try in good faith to resolve the issue informally for at least 30 days after the notice is received. Most issues — including refund questions — can be settled this way under our Refund & Dispute Policy. Neither side may start arbitration or a lawsuit until this 30-day period has ended, and any deadline for bringing a claim is paused while it runs.

14.2 Governing law

These Terms, your ticket purchase, and any dispute between you and The New Art of Living Inc are governed by the laws of the State of Texas, without regard to its conflict-of-law rules, and, for section 14.3, by the Federal Arbitration Act (9 U.S.C. § 1 and following). This applies wherever the event takes place, including San Jose, California and Baltimore, Maryland.

14.3 Binding individual arbitration

If we can't resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms, this website, your ticket, or any event — including whether this section applies or is enforceable — will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time (available at adr.org), before a single arbitrator. The arbitration will take place in Texas, but you may choose to participate by phone or video, and for claims of $10,000 or less either side may ask that it be decided on written submissions alone. Fees are paid as set out in the AAA Consumer Arbitration Rules. The arbitrator may award the same individual relief a court could, but only to you individually and only to the extent needed for your individual claim. Judgment on the award may be entered in any court with jurisdiction.

14.4 Exceptions

Either side may instead bring an individual claim in small-claims court if it qualifies and stays there. Either side may also go to court to stop infringement or misuse of intellectual property (for example, unauthorized recording or resale of event content).

14.5 No class actions; no jury trial

You and we each agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action or arbitration. The arbitrator may not combine more than one person's claims. To the fullest extent permitted by law, you and we each waive any right to a jury trial. If this class-action waiver is found unenforceable for any claim, that claim (and only that claim) will be decided in court under section 14.6, not in class arbitration.

14.6 Courts and venue

For any claim not subject to arbitration, and if arbitration is found not to apply, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in the State of Texas, and waive any objection based on inconvenient forum.

14.7 Time limit

To the extent permitted by law, any claim must be brought within one (1) year after it arose, or it is permanently barred.

14.8 Your right to opt out

You can opt out of arbitration (sections 14.3 and 14.5) by emailing support@levelup2027.com within 30 days of your first ticket purchase, with the subject "Arbitration Opt-Out" and your name and the email used at checkout. If you opt out, the rest of these Terms still apply, including Texas law and the Texas courts under section 14.6. Opting out does not affect your ticket.

14.9 Payment disputes and chargebacks

If you dispute a charge with your bank or card issuer instead of contacting us, we may respond with your order details, these Terms, our policies, and evidence of your purchase and of the event. Filing a chargeback for a valid ticket does not replace the process in this section.

14.10 Severability

If any part of this section is found unenforceable, the rest of it remains in effect, except as stated in section 14.5.

15. Changes to these Terms

We may update these Terms. The version in effect when you bought your ticket applies to that purchase.

16. Contact

The New Art of Living Inc · support@levelup2027.com